Company Information

Corporate & legal information

Formal company details for OCTA CLOUD LTD, the legal entity operating the Octa Cloud restaurant software platform.

1. Legal Entity

Trading name Octa Cloud
Legal entity name OCTA CLOUD LTD
Entity type Private limited company
Incorporation jurisdiction England and Wales, United Kingdom
Registered office 27 Old Gloucester St, Holborn, London WC1N 3AX, United Kingdom
Nature of business Software as a Service (SaaS) — restaurant technology platform
Year established 2024

2. Operating Region

OCTA CLOUD LTD is a UK registered company serving hospitality businesses in the United Kingdom. OCTA CLOUD LTD operates the Octa Cloud software platform, which is marketed and sold exclusively to independent restaurants and hospitality businesses in the United Kingdom. All customer-facing services, pricing, support and legal terms are directed at and applicable to UK-based restaurant operators.

The company is registered in England and Wales. The operating jurisdiction for customer contracts is England and Wales. Governing law for all customer agreements is the law of England and Wales.

3. Business Activity

What we do

  • Provide restaurant software on a subscription (SaaS) basis to UK independent restaurants
  • Supply online ordering software, restaurant website tools, and QR ordering systems
  • Charge a flat annual subscription fee of £180/year per restaurant
  • Provide ongoing software maintenance, updates and customer support

What we do not do

  • Not a payment processor — OCTA CLOUD LTD does not process, settle or hold customer payments on behalf of restaurants
  • Not a financial services provider — we do not hold any financial services licence and do not provide regulated financial services
  • Not a marketplace — restaurants are not listed or aggregated on a shared consumer platform
  • Not a money service business — we do not transmit, exchange or hold funds for any party
  • Not a payment gateway or acquirer of any kind

4. Revenue Model

OCTA CLOUD LTD generates revenue exclusively through annual software subscription fees paid directly by restaurant customers. The subscription fee is £180 per year, per restaurant. This is a fixed software access fee.

The company does not earn commission on orders, does not take a percentage of transactions, and does not receive payments from restaurant end-customers. All customer-to-restaurant payment flows are handled entirely by the restaurant's own chosen payment provider and are entirely outside the scope of Octa Cloud's services.

5. Operational Model

Octa Cloud is a remotely operated SaaS company providing restaurant software subscriptions to hospitality businesses in the UK. The company operates internationally with remote support and cloud-based infrastructure.

Customer support is provided remotely via email and phone. The platform and all customer data are hosted on secure cloud infrastructure accessible globally. There is no requirement for physical on-site presence to deliver the software services provided.

6. Contact Information

General enquiries [email protected]
UK correspondence address 27 Old Gloucester St, Holborn, London WC1N 3AX, United Kingdom
Phone 020 81 688788
Support hours Monday – Friday, 9:00am – 6:00pm GMT
Registered address 27 Old Gloucester St, Holborn, London WC1N 3AX, United Kingdom

7. Regulatory Status

OCTA CLOUD LTD is a technology company. We are not regulated by the Financial Conduct Authority (FCA) or any other financial regulatory body. Our software platform does not constitute or involve the provision of financial services, payment services, or electronic money services as defined under UK financial regulation.

Restaurants using the Octa Cloud platform are responsible for their own compliance with payment regulations applicable to their business, including their arrangements with their chosen payment service providers.

Last updated: May 2026